Privacy Policy

Last updated: October 2026

This policy explains how Easy Clean Now LLC ("Easy Clean Now", "we") collects and uses information through this website and our customer and employee portals.

Information we collect

Contact details you provide: name, business name, email, phone number, and addresses.
Property and service details: property type, size, requested services, schedules, access instructions, and photos you upload.
Account information: login email, a securely hashed password, and notification preferences.
Service records: appointments, job notes, checklists, before-and-after photos, quotes, and invoices.
Basic technical data needed to operate and protect the site, such as IP address used for rate limiting and a session cookie that keeps you logged in.

How we use information

To respond to quote requests and messages, prepare estimates, and schedule and perform services.
To send service communications such as confirmations, schedule changes, and reminders by email and, if you opt in, by text message.
To maintain records for quality control, billing, and our legitimate business purposes.
To secure our systems and prevent abuse.

We do not sell your personal information. We do not use your information for third-party advertising.

Sharing

We share information only as needed to provide our services: with our staff assigned to your job (who see only what is needed for that job), and with service providers who help us operate, such as our hosting, email, and text-message providers. We may disclose information if required by law.

Text messages

Text-message reminders are optional and sent only if you opt in. Message and data rates may apply. Reply STOP to opt out at any time, or change your preference in your account.

Security and retention

We use access controls, encrypted connections, and hashed passwords to protect your information. Photos and documents are available only to authorized users. No system is perfectly secure. We keep records as long as needed for the purposes above and for our business and legal obligations.

Your choices

You can review and update your account information at any time. To ask us to correct or delete your information, contact us at the contact form on our website.

Children

Our services and website are intended for adults and businesses and are not directed to children under 13.

Changes

We may update this policy and will post the updated version on this page.

Information we collect

Contact details you provide: name, business name, email, phone number, and addresses.

Property and service details: property type, size, requested services, schedules, access instructions, and photos you upload.

Account information: login email, a securely hashed password, and notification preferences.

Service records: appointments, job notes, checklists, before-and-after photos, quotes, and invoices.

Basic technical data needed to operate and protect the site, such as IP address used for rate limiting and a session cookie that keeps you logged in.

How we use information

To respond to quote requests and messages, prepare estimates, and schedule and perform services.

To send service communications such as confirmations, schedule changes, and reminders by email and, if you opt in, by text message.

To maintain records for quality control, billing, and our legitimate business purposes.

To secure our systems and prevent abuse.

We do not sell your personal information. We do not use your information for third-party advertising.